1. Service area
We support pan-India delivery for commercial and bulk orders. Exact coverage, carrier options, and install support are confirmed when we quote your order.
2. Lead times
- Lead time depends on SKU availability, quantity, finish, and destination.
- Standard catalogue lines may dispatch faster than customised or project lots.
- Confirmed dispatch windows are stated on the order confirmation or proforma.
- Public holidays, transport disruptions, and site access delays can affect arrival dates.
3. Freight and shipping charges
- Freight for bulk and project orders is usually quoted separately.
- Smaller online orders, where checkout is available, show shipping at payment or in the order confirmation.
- Remote locations, floor delivery, or special handling may attract additional charges.
4. Packaging
Products are packed for commercial transit. Keep packaging and labels until you have checked the goods. For large shipments we consolidate cartons to reduce handling on site.
5. Delivery and site access
- Provide a complete delivery address, contact name, and phone number.
- Tell us about lift access, loading bay limits, or restricted entry before dispatch.
- Someone authorised should be available to receive and acknowledge delivery.
- Failed delivery attempts caused by incomplete access details may incur re-delivery charges.
6. Installation support
Installation or on-site assembly can be arranged for qualifying bulk and project orders. Scope, timing, and charges are confirmed in writing before work starts.
7. Damage or shortage in transit
- Inspect cartons on arrival and note visible damage on the delivery document where possible.
- Report transit damage or shortages within 48 hours of delivery, with photos and the order reference.
- Talk to us on +91 83830 86022 or email enquiry@paramountfurniture.com.
8. Tracking and updates
Once a shipment is handed to the carrier, we share available tracking or status updates on request. For project lots, your account contact coordinates dispatch milestones.
9. Related policies
Returns and refunds are covered in our Refund Policy. Sale terms are in our Terms of Service.